A 15-year-old schoolboy was thrown off a train by a conductor while on his way to school.
The incident happened when the schoolboy, named Marley, boarded the Wigan train when he was approached by a member of staff and asked to show his ticket. But due to wifi issues on the train, the teen said he couldn't immediately show his ticket, prompting the conductor to kick him off the train.
In a video taken by the lad's twin sister, Milly, the conductor can be seen grabbing Marley as he tries to bring up his ticket on his phone. The teenager can be heard saying "Do not touch me. Get off me now" as he is dragged out of his seat and onto the platform, ripping his coat sleeve in the process.
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The teens mum Jennifer Hurrell, 40, expressed her shock at the incident: "It was absolutely shocking. Just brutal force, not even trying to guide him off. You can see Marley trying to load up his ticket — you can clearly see him doing it in the video. He wasn't getting mad. But (the conductor) just picked him up and chucked him off the train."
"They were stuck at the train station and Milly rang me crying, saying please come and pick us up. I don't know what to do now because they get the train every day, but I don't want them on the train if they're going to come up against him. I've contacted Northern but there's nothing being done right now, it's a process. I'm worried now to let them go on the train."
After seeming to push Marley onto the platform, the conductor can be heard saying: "Off my train now. I asked you politely. On camera, I asked you politely." Marley then pushes the man as he steps back onto the train, leaving the two teenagers outside.
Jennifer said: "I lelt absolutely so shook up. I was so upset and shaken. There was no need for it at all. It was shocking, and I feel even worse having contacted police, because they didn't seem interested."
She said she was instructed to contact British Transport Police, the special force that polices the railway network, and waited for 45 minutes on the phone before submitting her report online. She also reported the incident to Northern.
She said: "I just feel there should be consequences. He should not be working in a place like that if he is going to treat minors this way. Even if Marley wasn't a child, it would be bad enough anyway. Marley is really shook up. Usually he is a confident lad but he was really shocked. He didn't expect it for one second. He's worried about getting the train again and bumping into him."
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Craig Harrop, regional director for Northern, said: "We are aware of the incident at Gathurst station on Wednesday 22 November and have seen the footage that has been shared on social media. We are in the process of conducting an internal investigation and have already spoken to the conductor of the service in question and will be reviewing the CCTV footage from the station."
A British Transport Police spokesman said: "Officers are currently investigating reports of an assault on board a Northern Rail service toward Wigan in the morning of Wednesday, November 22. Enquiries into this incident are ongoing, with BTP liaising with Northern Rail. Anyone with information is asked to contact BTP by texting 61016 or by calling 0800 40 50 40, quoting reference 328 of November 22 2023."
* This article was crafted with the help of an AI tool, which speeds up Daily Star's editorial research. An editor reviewed this content before it was published. You can report any errors to [email protected]
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