Tesco worker slammed for trying to snatch customer’s phone after ‘chasing’ her

A Tesco shopper was left horrified when a worker 'checked items in her trolley and tried to snatch her phone'.

Anne Marie, known online under tha username @Annemarieherridge3, shared a video of the incident which took place at Tesco Extra at the Arena Shopping Park in Coventry. In the clip, two supermarket staff members can be seen approaching the customer after she finished shopping.

The footage shows her questioning a man who claimed to be a non-uniform store detective, asking for his identification while he searched through her trolley. The mum-of-one claimed she was "chased" by a female worker in the store after completing her scan-as-you-go shop.

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She said her bill totalled £101.06, including chicken for her pets. In the clip, the female worker asked her to stop recording before seemingly trying to take the phone from the customer's hand. The worker then insisted that the store detective call the police before she seemed to walk away from the situation.

The customer captioned the footage: "Go into Tesco get a few bits that I needed for the next few days and to get some chicken for my dogs. I always use a scan as you go shopping with my club card I can then see my total and (don't ) have to worry about adding it up in my head."

She was stopped by a man and a woman as she tried to leave the store. "She then tells me she needs to check my trolly," she said. "Not a problem but she walks over and tries to snatch my phone out of my hand and tells me I'm not allowed to record."

One user responded: "That's an awful way to be treated. Hope you're ok." Another commented: "I hope you got your money back. Awful the way he's just rummaged through your shopping!"

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A third person asked: "Why is he looking through your trolley but doesn't know what's on the receipt?" While another suggested: "He should have showed you some identification."

The woman claims she has since been banned from the store. The supermarket earlier confirmed that they are investigating the incident and will not comment further at this time, according to the Mirror.

The Daily Star has also contacted Tesco for a comment.

* This article was crafted with the help of an AI tool, which speeds up Daily Star's editorial research. An editor reviewed this content before it was published. You can report any errors to [email protected]

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