Man dies after British Airways turn him away for ‘unusable’ passport

British Airways turned away a man flying to get a blood transfusion which he then missed before dying just days later.

Chaz Carl Powell, 41, had sickle cell anaemia, a condition that can cause painful episodes called sickle cell crises, tiredness, shortness of breath and can also increase a patient's risk of infection.

British Airways prevented him from boarding his flight from Montego Bay, Jamaica on March 9, to London, where he was due to receive his regular blood transfusion.

Chaz, who had been visiting his girlfriend in Jamaica, was left unable to fly because British Airways told him that his passport couldn't be deemed a valid travel document because of how damaged the photograph page was.

Chaz then applied for emergency travel documents but while waiting for the British Consulate to get back to him, he developed severe jaundice.

His girlfriend Monique Allen said he also had 'severe stomach aches' and was 'struggling to eat.'

She took him to the hospital, but after doctors were unable to resuscitate him, he passed away on March 12. His death was ruled as a 'sudden death' by police.

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His mum, Sandra Powell, an officer for Southwark Council, said: "I can't talk about it, I do not even want to think about it. That should never have happened, they had no right to take control of my son's life."

A spokesperson for British Airways said: "We're saddened to hear that one of our customers has passed away and our thoughts are with his friends and family at this difficult time.

"Airlines are required by law to ensure that all documents presented for travel are valid. While our airport team did what they could to help Mr Powell, unfortunately, the photo page of his passport was so badly damaged it could no longer be regarded as a valid travel document."

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